👩💻After-sales service policies that Robofinity offer:
We offer each user a one-year product warranty period starting from the date of receipt. During the warranty period, if the product experiences performance failures caused by non-human factors or damage resulting from material or craftsmanship defects under normal usage conditions, users are entitled to free repair services.
If your product meets the warranty conditions, please contact us via the official email address at [email protected], and our professional after-sales team will provide you with timely technical support and repair solutions.
For the complete warranty terms (including scope of liability, exclusions, etc.), please refer to the official website at https://robofinity.com/pages/terms-and-conditions.