I finally got my thermal camera for my car

I finally got my thermal camera for my car. After many research and questions to the company, I decided to buy one. I am a Canadian and my first communications was with the Canadian dealer. He was so patient and kind to respond to all my questions and then I had to order from the main company in Hong Kong. Again the staff was very kind and professional. So I was confident enough to buy a unit. The shipping was fast to Canada. Yesterday was the day to install it. First I thought I couldn’t do it myself but they made me confident enough to do it. Yes I did. Honestly it took me more than 5 minutes like it’s written in their publicity. I wanted a clean installation where you don’t see any wires in the car. So it took me time to figure it out, but I did. I’m proud of myself. Once everything is installed , it was time to connect and try it. Here came an issue for me. I read the instructions, I watched the videos hundreds times how to connect to the wifi and an issue made me nervous. When I first tried to turn on the camera a message on my phone asked me to disconnect my apple CarPlay Which I did but realized that I couldn’t loose my apple CarPlay in my car? I got so confused and sad. Immediately I wrote to the Canadian team and the main company. In a few minutes the Canadian team responded to me and explained to me how it all connects and later on the main company responded to me as well. IMPORTANT: let me tell you how it works and you won’t encounter the same anxiety I’ve been experiencing. This system is completely independent, you only need to connect it to the wifi on your phone , to make configuration changes or updates. Once done, then you reconnect your Apple Card or android auto and that’s all. Afterward, you use your car normally without having to connect or disconnect your apple CarPlay and the robofinity turns on automatically with the settings you first choose you have nothing else to do. Now my next step is to go on the road and test it. I’ll be back to tell my experience and appreciation. But so far I have to give a 5 stars for the support from both , Canadian and main company.